Privacy Notice

Dinmore Software is the data controller for the personal data described in this notice. You can contact us at:

Dinmore Software, Dinmore Cottage, Burford, Tenbury Wells, WR15 8HR, United Kingdom
Email: trevor@dinmore.software
Phone: +44 (0)7966 136 358

We may collect and process the following personal data:

• Contact details you provide, such as your name, email address and phone number.
• Details of your enquiry, including information about your organisation and workflows.
• Technical information about how you use our website, such as your IP address and browser type.
• Correspondence between you and us, including emails and notes of calls or meetings.

We use your personal data to:

• Respond to your enquiries and provide demonstrations of our products.
• Provide, configure and support the Dinsdale Arc products you use.
• Manage our commercial relationship with you and your organisation.
• Improve our website, products and services.
• Meet our legal and regulatory obligations.

We process personal data on the following lawful bases under UK data protection law: performance of a contract or steps prior to entering a contract; our legitimate interests in operating and improving our business; and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time.

We keep personal data only for as long as necessary for the purposes described in this notice, including to meet any legal, accounting or reporting requirements. When personal data is no longer required, we delete or anonymise it securely.

We do not sell your personal data. We may share it with trusted service providers who support our business (for example hosting and email providers), and with regulators or authorities where the law requires it. Any third parties we use are required to protect your data and use it only as instructed by us.

Under UK data protection law you have rights including: access to your personal data; correction of inaccurate data; erasure of your data in certain circumstances; restriction of or objection to processing; and data portability. To exercise any of these rights, contact us using the details above. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

We may update this privacy notice from time to time. The latest version will always be published on this page.